1. Information We Collect
We collect information in a few different ways, depending on how you interact with us:
| What | When it's collected | Handled by |
|---|---|---|
| Name, email address | When you purchase The Vitality Path | Stripe (payment processor) |
| Payment/card details | At checkout | Stripe directly — never touches our servers |
| Scheduling info (name, email, chosen time) | When you book a coaching call | Calendly |
| Website usage data (pages visited, general location, device type) | Anytime you browse joinporeia.com | Google Analytics |
| Messages, coaching conversations | Ongoing, once enrolled | Email and/or Discord (once available) |
2. How We Use Your Information
- To process your subscription payment and manage billing
- To schedule and conduct coaching calls
- To send you program-related communications (welcome emails, check-ins, billing notices)
- To understand how visitors use our site, so we can improve it
- To respond to questions, cancellation requests, or support needs
We do not sell your personal information to third parties, and we do not use your data for purposes beyond running and improving The Vitality Path.
3. Third-Party Services We Use
Rather than building our own infrastructure for every function, we rely on established, reputable services to handle specific tasks securely:
- Stripe — processes all payments. Stripe's own privacy policy governs how your payment details are handled; POREIA never sees or stores your full card number.
- Calendly — manages call scheduling. Governed by Calendly's own privacy policy.
- Google Analytics — measures site traffic and usage patterns in aggregate. This helps us understand what's working, not to identify you individually.
- Discord (once live) — hosts our community space. Anything you post there is governed by Discord's own terms and privacy policy in addition to ours.
Each of these providers has its own privacy practices, and we encourage you to review them if you have specific concerns.
4. Cookies & Tracking
Our site uses cookies via Google Analytics to understand aggregate visitor behavior — for example, which pages are visited most, or how people found the site. These cookies do not collect your name or contact information directly. You can disable cookies through your browser settings, though this may affect some site functionality.
5. Data Retention
We retain your information for as long as you're an active subscriber, and for a reasonable period afterward to comply with legal, tax, and accounting obligations. You can request deletion of your personal information at any time, subject to what we're legally required to retain (e.g., transaction records for tax purposes).
6. Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your personal information, where legally permitted
- Opt out of non-essential communications at any time
To exercise any of these rights, email alive@joinporeia.com.
7. Children's Privacy
The Vitality Path is intended for individuals 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If we become aware that we've collected such information, we will delete it promptly.
8. Data Security
We take reasonable measures to protect your information, including relying on established, security-vetted third-party providers (Stripe, Google, Calendly) for sensitive data handling rather than storing it ourselves. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated by email at least 14 days before taking effect. Continued use of our site or services after changes take effect constitutes acceptance of the revised policy.
10. Contact Us
Questions about this Privacy Policy or how your information is handled can be directed to: alive@joinporeia.com